Susan and her team handled both the sale of our house and the purchase of our new house. They were very professional and organized and consistently gave us notes on what to expect and what we needed. Susan has a ton of knowledge and expertise about Medford and Winchester, which was very helpful in our pricing considerations. Susan was also great at negotiating and we were very happy with the final prices. Buying/selling can be very stressful but Susan and her team definitely helped to streamline the process. Would definitely recommend without reservation.