Jelena is a very personable, upbeat person. She was very helpful during our whole process of selling our home and finding another for us. She never made us feel we were a bother when asking questions or asking advice with either the selling or the buying. She is very knowledgeable and was a great resource to us. She knew exactly what our likes and dislikes were and could tell whether the houses we looked at were a good fit for us and our budget. I would highly recommend her to my friends and family.